With all the complexities of eCommerce fulfillment in West Bengal and the centers grappling with a proverbial wave of mid-year business, productivity and efficiency rank high on the executives' agendas. My personal experience as a manager of an e-commerce fulfillment in West Bengal has taught me just how important it is for a conscientious supply chain manager to have effective order fulfillment. Therefore, these five key questions will help you prepare for the rush season induced storm of orders without breaking the bank or investing in costly warehouse technologies: 1. How do you foster excellent performance ? While it is not prudent to ruin your work-for-pay equilibrium in the tightening labor market, tying a few carrots on the sticks is a fair game. Recognition and rewards for employee performance that consistently exceeds expectations can be extremely valuable for the work floor program. The slight competitive element will motivate your team to give it their all, even as the rush season fatigue begins to set in. Both recognition and rewards should be front and center. A silent handshake won't have the same impact on staff as presenting them in front of a group of people. 2. Do you solicit the opinions of your employees ? It's a no-brainer that most of your employees spend their waking hours on the floor. Their expertise will come in handy if they struggle to reach a particular bin or have persistent issues with the scanners not picking up shelf tags. Moreover, they may have been eager to offer constructive criticism. Your open-door conversation will help cement loyalty and team-building in time for the busiest time of the year for your eCommerce fulfillment in West Bengal. 3. Are you aware of and leveraging your unique competencies ? Even though warehouse workers should be equally proficient in cross-functional activities, this is not always the case. There is a good chance you have one or two personnel who excel at picking, while others can do paperwork, packaging, and other warehouse tasks. Take some time to quietly observe staff members as they work before things get hectic for the year. Set up a tête-à-tête with each participant to get an understanding of their working habits. This will facilitate employee placement. 4. Do You Optimize Your Storage Methods ? Regardless of whether you already utilize prescribed techniques, such as pallet racks, examine where your high-sales stock is located. Consider grouping items you often sell together in the warehouse to gather metrics or even just informal pieces of evidence. When demands hit high gear, every moment of hesitation or aisle-swapping will slow your pickers down, so set them up for success by carefully locating items in your fulfillment center. 5. How organized is your "Landing Pad" ? Does your fulfillment center have a workstation that could be walked up to by a newly hired staff, containing everything they need without them having to hunt around? If not, you may need to do some housekeeping before the rush season begins. The presence of broken or unresponsive scanners, dirty charging stations, or cluttered surfaces could be detrimental to productivity. You can prevent scavenger hunts on your floor as your floor becomes busier by restocking simple analog supplies like pens and first aid kits. Final Thoughts
There is no need to put up with the ever-present migraine of an inefficient e-commerce fulfillment center or an unorganized staff during peak season. You can get the most out of the resources you already have at your fingertips if you ask these five questions. With added planning and intelligent prioritization, your performance and metrics will surely improve.
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